In short: The official replies to four complaint emails: Cadw has no separate complaints process, the complaints team replied on 30 September that it cannot investigate, and there is nothing further to add without contemporary evidence.
Welsh Government / Cadw
Public body · FOI
71 posts · 2025–2026
About Public authority under FOIA and the EIR.
Public authority under FOIA and the EIR. Escalation: Public Services Ombudsman for Wales (PSOW). Court: Administrative Court (judicial review). Correspondence: 71 emails (43 sent, 28 received).
📍 Checked in at: Internal review (FOI)
Next step (forecast): s.50 complaint, 26 Oct 2026
Every option used up (forecast): 29 March 2028
No public statements found yet; the record below involves them.
Their posts, newest first
Sent a chaser to Welsh Government / Cadw.
Seen ✓ · replied 21 Oct 2026
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In short: Provides a disclosure letter addressing retention schedules and searches, indicating some information may not be specifically recorded.
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In short: Provides an attached response letter concerning Welsh Office/Cadw papers for Great House Farm following the earlier related request.
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Sent a request for an internal review to Welsh Government / Cadw (deadline 6 Nov 2026).
Seen ✓ · replied 19 Oct 2026
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Sent a chaser to Welsh Government / Cadw (deadline 6 Nov 2026).
Seen ✓ · replied 19 Oct 2026
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Sent a request for information to Welsh Government / Cadw (deadline 6 Nov 2026).
Seen ✓ · replied 19 Oct 2026
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In short: Confirms receipt of the request concerning the 1988 listing-file disposal finding and sets a response date of 6 November 2026.
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In short: Acknowledges receipt of the retention and disposal schedules request and encloses an acknowledgement letter.
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Sent a request for information to Welsh Government / Cadw (deadline 6 Nov 2026).
Seen ✓ · replied 14 Oct 2026
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Sent a request for information to Welsh Government / Cadw (deadline 6 Nov 2026).
Seen ✓ · replied 14 Oct 2026
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In short: Planning and Environment Decisions Wales confirms it holds no records for the property or the named planning applications.
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In short: Welsh Government acknowledges receipt of the FOI request and sets a response deadline of 26 October 2026.
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Sent a clarification to Welsh Government / Cadw (deadline 26 Oct 2026).
Seen ✓ · replied 1 Oct 2026
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In short: Automatic out-of-office reply confirming the recipient will deal with emails after a stated return date.
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In short: Complaints Advice Team outlines complaint policy scope and states relevant officials will respond directly.
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Sent a complaint to Welsh Government / Cadw.
Seen ✓ · replied 30 Sep 2026
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Sent a request for information to Welsh Government / Cadw.
Seen ✓ · replied 30 Sep 2026
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In short: Automatic acknowledgement from Planning and Environment Decisions Wales stating response targets and appeal deadlines.
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Sent a preservation notice to Welsh Government / Cadw.
Seen ✓ · replied 28 Sep 2026
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Sent a request for information to Welsh Government / Cadw (deadline 26 Oct 2026).
Seen ✓ · replied 28 Sep 2026
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In short: An automated reply acknowledges receipt of the requester's email to the Welsh Government.
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Sent a complaint to Welsh Government / Cadw.
Seen ✓ · replied 27 Sep 2026
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Sent a complaint to Welsh Government / Cadw.
Seen ✓ · replied 27 Sep 2026
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Sent a complaint to Welsh Government / Cadw.
Seen ✓ · replied 27 Sep 2026
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In short: The FOI officer reaffirms that all held information has been provided and directs the requester to the Welsh Government complaints process.
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Sent a letter to Welsh Government / Cadw.
Seen ✓ · replied 4 Sep 2026
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Sent a letter to Welsh Government / Cadw.
Seen ✓ · replied 4 Sep 2026
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Sent a clarification to Welsh Government / Cadw.
Seen ✓ · replied 4 Sep 2026
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In short: The FOI officer confirms no further records are held, explains historic and current retention policy, and redirects HER queries to Heneb.
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Sent a clarification to Welsh Government / Cadw.
Seen ✓ · replied 27 Aug 2026
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In short: Confirms receipt of the revised report and estimates a substantive response by 28 August.
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Sent a letter to Welsh Government / Cadw.
Seen ✓ · replied 14 Aug 2026
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Sent a complaint to Welsh Government / Cadw.
Seen ✓ · replied 14 Aug 2026
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Sent a complaint to Welsh Government / Cadw.
Seen ✓ · replied 14 Aug 2026
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In short: States no further records or destruction documentation exist, confirms searches complete, and notes right to complain to the Information Commissioner.
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Sent a request for information to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 29 Jul 2026
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Sent a request for information to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 29 Jul 2026
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In short: Confirms photographs relate to a 1988 listing assessment, states no official file survives and records were likely destroyed.
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Sent a request for information to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 10 Jul 2026
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Sent a letter to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 10 Jul 2026
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In short: Courtesy reply stating the follow-up questions will be reviewed with a response by 17 July.
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In short: Provides the internal review outcome letter responding to the earlier review request.
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Sent a request for information to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 2 Jul 2026
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In short: States internal conversations about the review are ongoing and promises further updates.
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Sent a clarification to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 16 Jun 2026
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Sent a letter to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 16 Jun 2026
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In short: Acknowledges the internal review request, identifies the case officer, and attaches a letter with key dates.
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In short: Provides two 1988 survey photographs of the farmhouse and barn along with a written response letter.
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Sent a request for an internal review to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 11 Jun 2026
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Sent a request for information to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 11 Jun 2026
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In short: Provides the handling official's name in response to the requester's query.
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Sent a clarification to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 2 Jun 2026
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In short: Acknowledges receipt of the FOI request and states a response will be provided by 25 June 2026.
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Sent a letter to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 1 Jun 2026
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Sent a preservation notice to Welsh Government / Cadw.
Seen ✓ · replied 1 Jun 2026
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Sent a request for information to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 1 Jun 2026
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Sent a request for information to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 1 Jun 2026
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Sent a letter to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 1 Jun 2026
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In short: Confirms 1988 listing assessment rejected the property, provides two photographs, states no further electronic records held, and continues a paper-file search.
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Sent a request for information to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 21 May 2026
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In short: An automatic reply states the mailbox is unmonitored over weekends and bank holidays.
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Sent a request for information to Welsh Government / Cadw (deadline 15 Jun 2026).
Seen ✓ · replied 17 May 2026
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In short: The institution states most content falls outside its remit, cites database search results, and directs the requester to other bodies.
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Sent a complaint to Welsh Government / Cadw.
Seen ✓ · replied 25 Feb 2026
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Sent a letter to Welsh Government / Cadw.
Seen ✓ · replied 25 Feb 2026
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Sent a request for information to Welsh Government / Cadw (deadline 20 Feb 2026).
Seen ✓ · replied 25 Feb 2026
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In short: The institution states the enquiry falls outside its jurisdiction and directs the requester to Planning Aid Wales.
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In short: An automatic acknowledgement states a response may take up to ten working days.
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Sent a letter to Welsh Government / Cadw.
Seen ✓ · replied 4 Nov 2025
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Sent a request for information to Welsh Government / Cadw.
Seen ✓ · replied 4 Nov 2025